THE #1 MAINTENANCE SOLUTION FOR ENTERPRISE GYM OPERATORS

Reduce Equipment Downtime Across Every Club

Reduce Equipment Downtime Across Every Club

When equipment goes down, members notice fast. Without a clear system, issues sit, fixes get delayed, and small problems turn into lost revenue. Keep every location running and resolve issues before they impact the member experience.

When equipment goes down, members notice fast. Without a clear system, issues sit, fixes get delayed, and small problems turn into lost revenue. Keep every location running and resolve issues before they impact the member experience.

"Maintenance problems can be immediately addressed, resulting in a better experience for our members. It is a huge time saver. And, of course, time is money."

Jeremy Smith

President, Planet Fitness (Glow Brands)

45

Locations

776

Team Members

Woven is Trusted by Operators Across Hundreds of Clubs:

Woven is Trusted by Operators Across Hundreds of Clubs:

Why Downtime Gets Worse as You Grow

At a few locations, maintenance lives in texts, spreadsheets, or with whoever notices the issue first. As you grow, that stops working.

At a few locations, maintenance lives in texts, spreadsheets, or with whoever notices the issue first. As you grow, that stops working.

  • Broken equipment sits longer than it should

  • Issues get reported, but not tracked or resolved

  • Preventative maintenance gets skipped during busy weeks

  • Vendors are managed inconsistently across locations

  • Managers handle problems differently, with no shared standard

  • You do not have a clear view of what is down, where, or why

What this adds up to is simple:

Inconsistent experiences for members and constant catch-up for your management team.

What this adds up to is simple:

Inconsistent experiences for members and constant catch-up for your management team.

SOLUTION
THE #1 MAINTENANCE SOLUTION FOR GYMS

The Platform Behind Lower Downtime and Faster Resolution

Woven gives every location the same way to report, track, and resolve maintenance work so nothing gets missed and nothing lingers longer than it should.

Woven gives every location the same way to report, track, and resolve maintenance work so nothing gets missed and nothing lingers longer than it should.

  • Log and track issues in real time across all locations

  • Assign and route work without chasing people down

  • Stay ahead with preventative maintenance schedules

  • Keep vendors accountable with clear workflows

  • Give leadership visibility into what is happening across the business

Less downtime. Fewer surprises. More consistency across every club.

Less downtime. Fewer surprises. More consistency across every club.

What Improves When Maintenance is Under Control

  • Equipment stays in service during peak hours

  • Your frontline spends less time reacting and more time running the business

  • Members have a more consistent experience across locations

  • Leadership has a clear view of risk, cost, and performance

  • New locations operate the same way as your top performers

  • Equipment stays in service during peak hours

  • Your frontline spends less time reacting and more time running the business

  • Members have a more consistent experience across locations

  • Leadership has a clear view of risk, cost, and performance

  • New locations operate the same way as your top performers

99% client retention across 6 years.

In that time, we've had one—yes, one—customer who didn't become a raving fan. Every other customer stays and grows with us.

45

Locations

Maintenance problems can be immediately addressed.

Resulting in a better experience for our members. It is a huge time saver. And, of course, time is money.

Jeremy Smith

Brand President, Planet Fitness (Glow Brands)

Brand President, Planet Fitness (Glow Brands)

Brand President, Planet Fitness (Glow Brands)

196

Locations

Reallocated more than $1 million of managerial time…

...previously spent on manual or redundant tasks to growth-focused initiatives, creating an outsized return on our Woven investment.

John Piwetz

CFO and Executive Vice President

CFO and Executive Vice President

CFO and Executive Vice President

190+

Locations

Woven has allowed us to minimize the maintenance challenges that come with operating across 190+ clubs in 14 different states.

Woven’s platform has allowed us to scale multiple areas of our business operations at a fast pace. We’re able to streamline communication and dispatch vendors effortlessly thanks to Woven.

Travis Satterthwaite

VP of Operations Support

VP of Operations Support

VP of Operations Support

Unofficial #1 salesperson

One maintenance tech job-hopped six times—and brought Woven to every new employer. We joke he's our unofficial #1 salesperson. He still says it's the best maintenance software he's ever used.

WATCH A WEBINAR

See What Better Maintenance Looks Like in Practice

If you are working through equipment downtime, inconsistent upkeep, or rising repair costs, this walkthrough shows how operators are getting ahead of it.

Watch the Webinar:

Drive Member Retention with Healthier Equipment

90

%*

*No Bullshit

Customer Retention

We're not a technology company, we're a relationship company.

FYI, industry standard retention rate is 90%.

Here's a few reasons we can stand on this number:

10x

Customer's ROI with Woven

65

2024 Net Promoter Score
(industry standard is 36)

92%

New Customers that come from Direct Referrals

Book a Demo

Get Ahead of Equipment Downtime With Woven

Hi, I'm Lauren Abdale

Brand Success Manager for Gym & Fitness at Woven

Book a Demo with Lauren

Not ready to book a demo?

Have a quick question about Woven or want to learn more before scheduling time? Our team is happy to help.

Common Questions

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How long does it take to get started with Woven?

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One platform driving consistency, accountability & productivity for multi-location success.

Woven | 11350 N Meridian St # 400, Carmel, IN 46032

Copyright © 2025 Woven. All Rights Reserved

One platform driving consistency, accountability & productivity for multi-location success.

Woven | 11350 N Meridian St # 400, Carmel, IN 46032

Copyright © 2025 Woven. All Rights Reserved

One platform driving consistency, accountability & productivity for multi-location success.

Woven | 11350 N Meridian St # 400, Carmel, IN 46032

Copyright © 2025 Woven. All Rights Reserved

One platform driving consistency, accountability & productivity for multi-location success.

Woven | 11350 N Meridian St # 400, Carmel, IN 46032

Copyright © 2025 Woven. All Rights Reserved