Woven Named “Best SaaS Solution for Consumer Services, eCommerce & Retail" at 2025 SaaS Awards

Woven has been named "Best SaaS Solution for Consumer Services, eCommerce & Retail" at the 2025 SaaS Awards. 

The SaaS Awards celebrate outstanding levels of innovation and excellence in the software-as-a-service industry - from business process improvement solutions to cutting-edge uses of AI, and both niche and generalized services. 

Here's what The Cloud Awards CEO James Williams had to say about Woven:

“Woven aims to neatly service the various unique needs of franchises under one roof, and it clearly succeeds. Woven's remarkable customer retention rate speaks volumes: clearly, their goal of centrally addressing the real pain-points of operating a multilocation business is being met. A focus on efficiency and compliance, in particular, has seen striking results for its growing roster of enthusiastic clients. Woven is a worthy winner in a tough category: very well done in the 2025 SaaS Awards.”

Woven solves one problem: consistency. 

As brands scale, operational consistency tends to unravel. SOPs get fragmented, execution varies, and what was once a unified brand experience becomes disjointed.

With the right software, operators can maintain visibility, hold teams accountable, and ensure alignment from leadership to the frontline. This creates predictability across the organization, and in multi-location businesses, predictability is the path to profitability.

Woven is an operational systems platform that replaces dozens of apps and logins with a robust platform that offers hundreds of features to enforce best practices at scale, making it easy to scale your multi-location business, even at 200+ locations. 

Our platform unifies your people, operations, and facilities management to ensure consistency, accountability, and productivity across your entire network: 

• People: Empower your frontline with streamlined tools that eliminate silos and enhance productivity, including employee onboarding, communication, and management.

• Operations: Streamline your processes to ensure your teams execute consistently across every location, from automated tasks to shift scheduling. 

• Facilities: Optimize your equipment by proactively managing maintenance needs, minimizing downtime, and ensuring operational excellence.

Woven is trusted by top multi-location organizations nationwide, including Planet Fitness®, Sun Tan City, Hand & Stone, and more. 

Central to Woven's success is our unwavering dedication to service and partnership. With a robust platform and a legion of raving fans, we've continuously redefined the multi-location landscape, propelling top brands towards sustained growth and success: 

• 99% customer retention year after year

• 10x return on investment

• A net-promoter score (NPS) of 63, almost double the industry standard

• 92% of our new customers come from referrals

Don’t take our word for it, here’s what one of our customers has to say about Woven:

"The Woven team is a true joy to work with. I have managed dozens of vendor relationships, and Woven is consistently a team we can count on to get stuff done and help us manage issues. We don't live in a world with no issues, but the ability to problem solve with Woven, and the responsiveness of the team has been so refreshing." 

- Jeremy Oliver, Perspire Sauna Studio VP of Operations (116 Locations)

Ready to transform your multi-location operations? Book a personalized demo today.