Woven Solutions
The (Untold) Story Behind Woven’s Maintenance Suite
Published on:
November 6, 2025
When we say that Woven is customer-first, we mean it.
Unlike other operations platforms, Woven was purpose-built for the wellness industry.
Our Facility & Equipment Maintenance Suite, in particular, was initially built at the request of a 50-location operator (Glow Brands) in 2019.
When our second maintenance customer came calling in 2020 (United Fitness Partners, the largest Planet Fitness franchise group with 200 locations), we rebuilt it for true enterprise scale.
Every enhancement—including automated dispatching, smart prioritization, and preventative maintenance—has been built to support the growing needs of our customers
This is true of all Woven features, but particularly the Maintenance Suite. Keep reading to dig into what makes this suite—a fully-functioning CMMS within the Woven platform—truly unique.
Benefits for gym operators and fitness clubs
Woven supports enterprise-level multi-location fitness clubs and gyms by providing comprehensive asset and lifecycle management, including preventative maintenance, to maximize ROI for internal maintenance teams.
Reduce gap time
Woven reduces the gap time—the period between issue identification and resolution—by submitting work orders instantly. Once a maintenance ticket is submitted, Woven auto-dispatches to the right tech based on location, priority, and workload. What took hours or days now happens in seconds.
Team accountability
The Maintenance Suite ensures that operations, HR, and maintenance work within a single system, with complete visibility. Your team sees real-time updates across every location. Every task is logged, tracked, and resolved—no more silos across teams and across the organization.
Eliminate equipment downtime
Automate preventative schedules with usage-based maintenance. Heavily used equipment is serviced when needed. Rarely-used equipment doesn't waste your team's time. Manage refresh schedules, parts inventory, and asset retirement planning. The result? Little to no equipment downtime on the machines that members use most.
Scale with organizational complexity
Woven’s multi-location DNA allows it to scale seamlessly and consistently, regardless of team size. The platform is the natural progression for organizations that have outgrown basic or vendor-focused tools.
Features that streamline maintenance operations
With the Woven Maintenance Suite, operators access several features, including:
Seamless vendor & equipment partner integration. Woven fully integrates with Ecofit, Life Fitness, Matrix, and major equipment partners so that teams can access usage data, warranty info, and manufacturer specs.
Parts and inventory management. Centralize asset records for millions of dollars of equipment, including tracking at warehouses, locations, and vehicles; physical counts; reconciliations; restocks; and order tracking.
Asset lifecycle management. Support large-scale refreshes and replacements of high-value equipment, such as treadmills and HVAC units.
Usage-based preventive maintenance schedules. Schedule maintenance based on actual equipment usage rather than fixed intervals.
Reporting and dashboards for real-time visibility:
What's Ahead: Open work orders, aging issues, workload distribution
Performance: Time to first action, resolution rates, completion metrics
Scorecard: Individual tech performance for bonus structures
The #1 maintenance solution for enterprise gym operators
Building this core functionality of our product reiterates our value of listening to our customers. We learned what features were essential to our customers through close collaboration with them.
Taking this approach ensured that our platform meets the nuanced requirements and expectations of multi-location gym operators, with features evolving as our customers scale.
Don’t take our word for it: See why top gym and fitness brands trust Woven to run their maintenance operation (and why we have a 99% retention rate).
When we say that Woven is customer-first, we mean it.
Unlike other operations platforms, Woven was purpose-built for the wellness industry.
Our Facility & Equipment Maintenance Suite, in particular, was initially built at the request of a 50-location operator (Glow Brands) in 2019.
When our second maintenance customer came calling in 2020 (United Fitness Partners, the largest Planet Fitness franchise group with 200 locations), we rebuilt it for true enterprise scale.
Every enhancement—including automated dispatching, smart prioritization, and preventative maintenance—has been built to support the growing needs of our customers
This is true of all Woven features, but particularly the Maintenance Suite. Keep reading to dig into what makes this suite—a fully-functioning CMMS within the Woven platform—truly unique.
Benefits for gym operators and fitness clubs
Woven supports enterprise-level multi-location fitness clubs and gyms by providing comprehensive asset and lifecycle management, including preventative maintenance, to maximize ROI for internal maintenance teams.
Reduce gap time
Woven reduces the gap time—the period between issue identification and resolution—by submitting work orders instantly. Once a maintenance ticket is submitted, Woven auto-dispatches to the right tech based on location, priority, and workload. What took hours or days now happens in seconds.
Team accountability
The Maintenance Suite ensures that operations, HR, and maintenance work within a single system, with complete visibility. Your team sees real-time updates across every location. Every task is logged, tracked, and resolved—no more silos across teams and across the organization.
Eliminate equipment downtime
Automate preventative schedules with usage-based maintenance. Heavily used equipment is serviced when needed. Rarely-used equipment doesn't waste your team's time. Manage refresh schedules, parts inventory, and asset retirement planning. The result? Little to no equipment downtime on the machines that members use most.
Scale with organizational complexity
Woven’s multi-location DNA allows it to scale seamlessly and consistently, regardless of team size. The platform is the natural progression for organizations that have outgrown basic or vendor-focused tools.
Features that streamline maintenance operations
With the Woven Maintenance Suite, operators access several features, including:
Seamless vendor & equipment partner integration. Woven fully integrates with Ecofit, Life Fitness, Matrix, and major equipment partners so that teams can access usage data, warranty info, and manufacturer specs.
Parts and inventory management. Centralize asset records for millions of dollars of equipment, including tracking at warehouses, locations, and vehicles; physical counts; reconciliations; restocks; and order tracking.
Asset lifecycle management. Support large-scale refreshes and replacements of high-value equipment, such as treadmills and HVAC units.
Usage-based preventive maintenance schedules. Schedule maintenance based on actual equipment usage rather than fixed intervals.
Reporting and dashboards for real-time visibility:
What's Ahead: Open work orders, aging issues, workload distribution
Performance: Time to first action, resolution rates, completion metrics
Scorecard: Individual tech performance for bonus structures
The #1 maintenance solution for enterprise gym operators
Building this core functionality of our product reiterates our value of listening to our customers. We learned what features were essential to our customers through close collaboration with them.
Taking this approach ensured that our platform meets the nuanced requirements and expectations of multi-location gym operators, with features evolving as our customers scale.
Don’t take our word for it: See why top gym and fitness brands trust Woven to run their maintenance operation (and why we have a 99% retention rate).
When we say that Woven is customer-first, we mean it.
Unlike other operations platforms, Woven was purpose-built for the wellness industry.
Our Facility & Equipment Maintenance Suite, in particular, was initially built at the request of a 50-location operator (Glow Brands) in 2019.
When our second maintenance customer came calling in 2020 (United Fitness Partners, the largest Planet Fitness franchise group with 200 locations), we rebuilt it for true enterprise scale.
Every enhancement—including automated dispatching, smart prioritization, and preventative maintenance—has been built to support the growing needs of our customers
This is true of all Woven features, but particularly the Maintenance Suite. Keep reading to dig into what makes this suite—a fully-functioning CMMS within the Woven platform—truly unique.
Benefits for gym operators and fitness clubs
Woven supports enterprise-level multi-location fitness clubs and gyms by providing comprehensive asset and lifecycle management, including preventative maintenance, to maximize ROI for internal maintenance teams.
Reduce gap time
Woven reduces the gap time—the period between issue identification and resolution—by submitting work orders instantly. Once a maintenance ticket is submitted, Woven auto-dispatches to the right tech based on location, priority, and workload. What took hours or days now happens in seconds.
Team accountability
The Maintenance Suite ensures that operations, HR, and maintenance work within a single system, with complete visibility. Your team sees real-time updates across every location. Every task is logged, tracked, and resolved—no more silos across teams and across the organization.
Eliminate equipment downtime
Automate preventative schedules with usage-based maintenance. Heavily used equipment is serviced when needed. Rarely-used equipment doesn't waste your team's time. Manage refresh schedules, parts inventory, and asset retirement planning. The result? Little to no equipment downtime on the machines that members use most.
Scale with organizational complexity
Woven’s multi-location DNA allows it to scale seamlessly and consistently, regardless of team size. The platform is the natural progression for organizations that have outgrown basic or vendor-focused tools.
Features that streamline maintenance operations
With the Woven Maintenance Suite, operators access several features, including:
Seamless vendor & equipment partner integration. Woven fully integrates with Ecofit, Life Fitness, Matrix, and major equipment partners so that teams can access usage data, warranty info, and manufacturer specs.
Parts and inventory management. Centralize asset records for millions of dollars of equipment, including tracking at warehouses, locations, and vehicles; physical counts; reconciliations; restocks; and order tracking.
Asset lifecycle management. Support large-scale refreshes and replacements of high-value equipment, such as treadmills and HVAC units.
Usage-based preventive maintenance schedules. Schedule maintenance based on actual equipment usage rather than fixed intervals.
Reporting and dashboards for real-time visibility:
What's Ahead: Open work orders, aging issues, workload distribution
Performance: Time to first action, resolution rates, completion metrics
Scorecard: Individual tech performance for bonus structures
The #1 maintenance solution for enterprise gym operators
Building this core functionality of our product reiterates our value of listening to our customers. We learned what features were essential to our customers through close collaboration with them.
Taking this approach ensured that our platform meets the nuanced requirements and expectations of multi-location gym operators, with features evolving as our customers scale.
Don’t take our word for it: See why top gym and fitness brands trust Woven to run their maintenance operation (and why we have a 99% retention rate).
When we say that Woven is customer-first, we mean it.
Unlike other operations platforms, Woven was purpose-built for the wellness industry.
Our Facility & Equipment Maintenance Suite, in particular, was initially built at the request of a 50-location operator (Glow Brands) in 2019.
When our second maintenance customer came calling in 2020 (United Fitness Partners, the largest Planet Fitness franchise group with 200 locations), we rebuilt it for true enterprise scale.
Every enhancement—including automated dispatching, smart prioritization, and preventative maintenance—has been built to support the growing needs of our customers
This is true of all Woven features, but particularly the Maintenance Suite. Keep reading to dig into what makes this suite—a fully-functioning CMMS within the Woven platform—truly unique.
Benefits for gym operators and fitness clubs
Woven supports enterprise-level multi-location fitness clubs and gyms by providing comprehensive asset and lifecycle management, including preventative maintenance, to maximize ROI for internal maintenance teams.
Reduce gap time
Woven reduces the gap time—the period between issue identification and resolution—by submitting work orders instantly. Once a maintenance ticket is submitted, Woven auto-dispatches to the right tech based on location, priority, and workload. What took hours or days now happens in seconds.
Team accountability
The Maintenance Suite ensures that operations, HR, and maintenance work within a single system, with complete visibility. Your team sees real-time updates across every location. Every task is logged, tracked, and resolved—no more silos across teams and across the organization.
Eliminate equipment downtime
Automate preventative schedules with usage-based maintenance. Heavily used equipment is serviced when needed. Rarely-used equipment doesn't waste your team's time. Manage refresh schedules, parts inventory, and asset retirement planning. The result? Little to no equipment downtime on the machines that members use most.
Scale with organizational complexity
Woven’s multi-location DNA allows it to scale seamlessly and consistently, regardless of team size. The platform is the natural progression for organizations that have outgrown basic or vendor-focused tools.
Features that streamline maintenance operations
With the Woven Maintenance Suite, operators access several features, including:
Seamless vendor & equipment partner integration. Woven fully integrates with Ecofit, Life Fitness, Matrix, and major equipment partners so that teams can access usage data, warranty info, and manufacturer specs.
Parts and inventory management. Centralize asset records for millions of dollars of equipment, including tracking at warehouses, locations, and vehicles; physical counts; reconciliations; restocks; and order tracking.
Asset lifecycle management. Support large-scale refreshes and replacements of high-value equipment, such as treadmills and HVAC units.
Usage-based preventive maintenance schedules. Schedule maintenance based on actual equipment usage rather than fixed intervals.
Reporting and dashboards for real-time visibility:
What's Ahead: Open work orders, aging issues, workload distribution
Performance: Time to first action, resolution rates, completion metrics
Scorecard: Individual tech performance for bonus structures
The #1 maintenance solution for enterprise gym operators
Building this core functionality of our product reiterates our value of listening to our customers. We learned what features were essential to our customers through close collaboration with them.
Taking this approach ensured that our platform meets the nuanced requirements and expectations of multi-location gym operators, with features evolving as our customers scale.
Don’t take our word for it: See why top gym and fitness brands trust Woven to run their maintenance operation (and why we have a 99% retention rate).
Ready to Transform Your Operations?
Talk to our team about your current needs and biggest pain points, and we'll build a personalized demo customized for your organization.
Ready to Transform Your Operations?
Talk to our team about your current needs and biggest pain points, and we'll build a personalized demo customized for your organization.
Ready to Transform Your Operations?
Talk to our team about your current needs and biggest pain points, and we'll build a personalized demo customized for your organization.
One platform driving consistency, accountability & productivity for multi-location success.
Woven | 11350 N Meridian St # 400, Carmel, IN 46032
One platform driving consistency, accountability & productivity for multi-location success.
Woven | 11350 N Meridian St # 400, Carmel, IN 46032
One platform driving consistency, accountability & productivity for multi-location success.
Woven | 11350 N Meridian St # 400, Carmel, IN 46032