Woven Solutions
The (Untold) Story Behind Woven’s Maintenance Suite
Published on:
November 6, 2025
Woven is born from real-world experience, not VC-funded boardroom calculus. This is no truer than with our Maintenance suite, which we built for ,and in direct response to, a client request.
It started in 2019 when a customer who loved Woven for the operational and HR aspects asked us for a better way to manage the maintenance across their 40 Planet Fitness Clubs.
A year later, the largest Planet Fitness franchisee (United Fitness Partners with 197 Clubs) saw the same opportunity to remove the barriers found between Ops, HR, and Facility/Maintenance teams. With their direct input, Woven’s Maintenance suite matured rapidly from SMB utility to enterprise excellence.
Since then, every feature of Woven’s Maintenance Suite, from automated dispatching to smart prioritization and usage based preventative maintenance, has come directly from facility and maintenance teams across the gym & fitness industry.
Benefits for gym operators and fitness clubs
Woven supports enterprise-level multi-location fitness clubs and gyms by providing comprehensive asset and lifecycle management, including preventative maintenance, to maximize ROI for internal maintenance teams.
Reduce gap time
Woven reduces the gap time—the period between issue identification and resolution—by submitting work orders instantly. Once a maintenance ticket is submitted, Woven auto-dispatches to the right tech based on location, priority, and workload. What took hours or days now happens in seconds.
Team accountability
The Maintenance Suite ensures that operations, HR, and maintenance work within a single system, with complete visibility. Your team sees real-time updates across every location. Every task is logged, tracked, and resolved—no more silos across teams and across the organization.
Eliminate equipment downtime
Automate preventative schedules with usage-based maintenance. Heavily used equipment is serviced when needed. Rarely-used equipment doesn't waste your team's time. Manage refresh schedules, parts inventory, and asset retirement planning. The result? Little to no equipment downtime on the machines that members use most.
Scale with organizational complexity
Woven’s multi-location DNA allows it to scale seamlessly and consistently, regardless of team size. The platform is the natural progression for organizations that have outgrown basic or vendor-focused tools.
Features that streamline maintenance operations
With the Woven Maintenance Suite, operators access several features, including:
Seamless vendor & equipment partner integration. Woven fully integrates with Ecofit, Life Fitness, Matrix, and major equipment partners so that teams can access usage data, warranty info, and manufacturer specs.
Parts and inventory management. Centralize asset records for millions of dollars of equipment, including tracking at warehouses, locations, and vehicles; physical counts; reconciliations; restocks; and order tracking.
Asset lifecycle management. Support large-scale refreshes and replacements of high-value equipment, such as treadmills and HVAC units.
Usage-based preventive maintenance schedules. Schedule maintenance based on actual equipment usage rather than fixed intervals.
Reporting and dashboards for real-time visibility:
What's Ahead: Open work orders, aging issues, workload distribution
Performance: Time to first action, resolution rates, completion metrics
Scorecard: Individual tech performance for bonus structures
The #1 maintenance solution for enterprise gym operators
Building this core functionality of our product reiterates our value of listening to our customers. We learned what features were essential to our customers through close collaboration with them.
Taking this approach ensured that our platform meets the nuanced requirements and expectations of multi-location gym operators, with features evolving as our customers scale.
Don’t take our word for it: See why top gym and fitness brands trust Woven to run their maintenance operation (and why we have a 99% retention rate).
Woven is born from real-world experience, not VC-funded boardroom calculus. This is no truer than with our Maintenance suite, which we built for ,and in direct response to, a client request.
It started in 2019 when a customer who loved Woven for the operational and HR aspects asked us for a better way to manage the maintenance across their 40 Planet Fitness Clubs.
A year later, the largest Planet Fitness franchisee (United Fitness Partners with 197 Clubs) saw the same opportunity to remove the barriers found between Ops, HR, and Facility/Maintenance teams. With their direct input, Woven’s Maintenance suite matured rapidly from SMB utility to enterprise excellence.
Since then, every feature of Woven’s Maintenance Suite, from automated dispatching to smart prioritization and usage based preventative maintenance, has come directly from facility and maintenance teams across the gym & fitness industry.
Benefits for gym operators and fitness clubs
Woven supports enterprise-level multi-location fitness clubs and gyms by providing comprehensive asset and lifecycle management, including preventative maintenance, to maximize ROI for internal maintenance teams.
Reduce gap time
Woven reduces the gap time—the period between issue identification and resolution—by submitting work orders instantly. Once a maintenance ticket is submitted, Woven auto-dispatches to the right tech based on location, priority, and workload. What took hours or days now happens in seconds.
Team accountability
The Maintenance Suite ensures that operations, HR, and maintenance work within a single system, with complete visibility. Your team sees real-time updates across every location. Every task is logged, tracked, and resolved—no more silos across teams and across the organization.
Eliminate equipment downtime
Automate preventative schedules with usage-based maintenance. Heavily used equipment is serviced when needed. Rarely-used equipment doesn't waste your team's time. Manage refresh schedules, parts inventory, and asset retirement planning. The result? Little to no equipment downtime on the machines that members use most.
Scale with organizational complexity
Woven’s multi-location DNA allows it to scale seamlessly and consistently, regardless of team size. The platform is the natural progression for organizations that have outgrown basic or vendor-focused tools.
Features that streamline maintenance operations
With the Woven Maintenance Suite, operators access several features, including:
Seamless vendor & equipment partner integration. Woven fully integrates with Ecofit, Life Fitness, Matrix, and major equipment partners so that teams can access usage data, warranty info, and manufacturer specs.
Parts and inventory management. Centralize asset records for millions of dollars of equipment, including tracking at warehouses, locations, and vehicles; physical counts; reconciliations; restocks; and order tracking.
Asset lifecycle management. Support large-scale refreshes and replacements of high-value equipment, such as treadmills and HVAC units.
Usage-based preventive maintenance schedules. Schedule maintenance based on actual equipment usage rather than fixed intervals.
Reporting and dashboards for real-time visibility:
What's Ahead: Open work orders, aging issues, workload distribution
Performance: Time to first action, resolution rates, completion metrics
Scorecard: Individual tech performance for bonus structures
The #1 maintenance solution for enterprise gym operators
Building this core functionality of our product reiterates our value of listening to our customers. We learned what features were essential to our customers through close collaboration with them.
Taking this approach ensured that our platform meets the nuanced requirements and expectations of multi-location gym operators, with features evolving as our customers scale.
Don’t take our word for it: See why top gym and fitness brands trust Woven to run their maintenance operation (and why we have a 99% retention rate).
Woven is born from real-world experience, not VC-funded boardroom calculus. This is no truer than with our Maintenance suite, which we built for ,and in direct response to, a client request.
It started in 2019 when a customer who loved Woven for the operational and HR aspects asked us for a better way to manage the maintenance across their 40 Planet Fitness Clubs.
A year later, the largest Planet Fitness franchisee (United Fitness Partners with 197 Clubs) saw the same opportunity to remove the barriers found between Ops, HR, and Facility/Maintenance teams. With their direct input, Woven’s Maintenance suite matured rapidly from SMB utility to enterprise excellence.
Since then, every feature of Woven’s Maintenance Suite, from automated dispatching to smart prioritization and usage based preventative maintenance, has come directly from facility and maintenance teams across the gym & fitness industry.
Benefits for gym operators and fitness clubs
Woven supports enterprise-level multi-location fitness clubs and gyms by providing comprehensive asset and lifecycle management, including preventative maintenance, to maximize ROI for internal maintenance teams.
Reduce gap time
Woven reduces the gap time—the period between issue identification and resolution—by submitting work orders instantly. Once a maintenance ticket is submitted, Woven auto-dispatches to the right tech based on location, priority, and workload. What took hours or days now happens in seconds.
Team accountability
The Maintenance Suite ensures that operations, HR, and maintenance work within a single system, with complete visibility. Your team sees real-time updates across every location. Every task is logged, tracked, and resolved—no more silos across teams and across the organization.
Eliminate equipment downtime
Automate preventative schedules with usage-based maintenance. Heavily used equipment is serviced when needed. Rarely-used equipment doesn't waste your team's time. Manage refresh schedules, parts inventory, and asset retirement planning. The result? Little to no equipment downtime on the machines that members use most.
Scale with organizational complexity
Woven’s multi-location DNA allows it to scale seamlessly and consistently, regardless of team size. The platform is the natural progression for organizations that have outgrown basic or vendor-focused tools.
Features that streamline maintenance operations
With the Woven Maintenance Suite, operators access several features, including:
Seamless vendor & equipment partner integration. Woven fully integrates with Ecofit, Life Fitness, Matrix, and major equipment partners so that teams can access usage data, warranty info, and manufacturer specs.
Parts and inventory management. Centralize asset records for millions of dollars of equipment, including tracking at warehouses, locations, and vehicles; physical counts; reconciliations; restocks; and order tracking.
Asset lifecycle management. Support large-scale refreshes and replacements of high-value equipment, such as treadmills and HVAC units.
Usage-based preventive maintenance schedules. Schedule maintenance based on actual equipment usage rather than fixed intervals.
Reporting and dashboards for real-time visibility:
What's Ahead: Open work orders, aging issues, workload distribution
Performance: Time to first action, resolution rates, completion metrics
Scorecard: Individual tech performance for bonus structures
The #1 maintenance solution for enterprise gym operators
Building this core functionality of our product reiterates our value of listening to our customers. We learned what features were essential to our customers through close collaboration with them.
Taking this approach ensured that our platform meets the nuanced requirements and expectations of multi-location gym operators, with features evolving as our customers scale.
Don’t take our word for it: See why top gym and fitness brands trust Woven to run their maintenance operation (and why we have a 99% retention rate).
Woven is born from real-world experience, not VC-funded boardroom calculus. This is no truer than with our Maintenance suite, which we built for ,and in direct response to, a client request.
It started in 2019 when a customer who loved Woven for the operational and HR aspects asked us for a better way to manage the maintenance across their 40 Planet Fitness Clubs.
A year later, the largest Planet Fitness franchisee (United Fitness Partners with 197 Clubs) saw the same opportunity to remove the barriers found between Ops, HR, and Facility/Maintenance teams. With their direct input, Woven’s Maintenance suite matured rapidly from SMB utility to enterprise excellence.
Since then, every feature of Woven’s Maintenance Suite, from automated dispatching to smart prioritization and usage based preventative maintenance, has come directly from facility and maintenance teams across the gym & fitness industry.
Benefits for gym operators and fitness clubs
Woven supports enterprise-level multi-location fitness clubs and gyms by providing comprehensive asset and lifecycle management, including preventative maintenance, to maximize ROI for internal maintenance teams.
Reduce gap time
Woven reduces the gap time—the period between issue identification and resolution—by submitting work orders instantly. Once a maintenance ticket is submitted, Woven auto-dispatches to the right tech based on location, priority, and workload. What took hours or days now happens in seconds.
Team accountability
The Maintenance Suite ensures that operations, HR, and maintenance work within a single system, with complete visibility. Your team sees real-time updates across every location. Every task is logged, tracked, and resolved—no more silos across teams and across the organization.
Eliminate equipment downtime
Automate preventative schedules with usage-based maintenance. Heavily used equipment is serviced when needed. Rarely-used equipment doesn't waste your team's time. Manage refresh schedules, parts inventory, and asset retirement planning. The result? Little to no equipment downtime on the machines that members use most.
Scale with organizational complexity
Woven’s multi-location DNA allows it to scale seamlessly and consistently, regardless of team size. The platform is the natural progression for organizations that have outgrown basic or vendor-focused tools.
Features that streamline maintenance operations
With the Woven Maintenance Suite, operators access several features, including:
Seamless vendor & equipment partner integration. Woven fully integrates with Ecofit, Life Fitness, Matrix, and major equipment partners so that teams can access usage data, warranty info, and manufacturer specs.
Parts and inventory management. Centralize asset records for millions of dollars of equipment, including tracking at warehouses, locations, and vehicles; physical counts; reconciliations; restocks; and order tracking.
Asset lifecycle management. Support large-scale refreshes and replacements of high-value equipment, such as treadmills and HVAC units.
Usage-based preventive maintenance schedules. Schedule maintenance based on actual equipment usage rather than fixed intervals.
Reporting and dashboards for real-time visibility:
What's Ahead: Open work orders, aging issues, workload distribution
Performance: Time to first action, resolution rates, completion metrics
Scorecard: Individual tech performance for bonus structures
The #1 maintenance solution for enterprise gym operators
Building this core functionality of our product reiterates our value of listening to our customers. We learned what features were essential to our customers through close collaboration with them.
Taking this approach ensured that our platform meets the nuanced requirements and expectations of multi-location gym operators, with features evolving as our customers scale.
Don’t take our word for it: See why top gym and fitness brands trust Woven to run their maintenance operation (and why we have a 99% retention rate).
Ready to Transform Your Operations?
Talk to our team about your current needs and biggest pain points, and we'll build a personalized demo customized for your organization.
Ready to Transform Your Operations?
Talk to our team about your current needs and biggest pain points, and we'll build a personalized demo customized for your organization.
Ready to Transform Your Operations?
Talk to our team about your current needs and biggest pain points, and we'll build a personalized demo customized for your organization.
One platform driving consistency, accountability & productivity for multi-location success.
Woven | 11350 N Meridian St # 400, Carmel, IN 46032
One platform driving consistency, accountability & productivity for multi-location success.
Woven | 11350 N Meridian St # 400, Carmel, IN 46032
One platform driving consistency, accountability & productivity for multi-location success.
Woven | 11350 N Meridian St # 400, Carmel, IN 46032